FixCaptain
AI incident resolution, with guardrails

Turn production alerts into verified recovery.

FixCaptain investigates incidents against your real operational systems, explains what happened with cited evidence, and proposes a safe next action. You decide when the system can act—and it proves the result before it calls an incident resolved.

Start safely: observe first, require approval by default, expand autonomy only when ready.

Incident workflow

Payment API latency spike

INVESTIGATING

Evidence collected

Metrics and logs from the enabled monitoring connection

Root-cause analysis

Claims are labeled as fact, inference, or hypothesis—and cite their evidence.

Proposed action

APPROVAL

A single action waits for the policy and approval your team configured.

✓Verification reads the connected system again before resolution.
Connect the systems your on-call team already usesDatadogJiraServiceNowMicrosoft FabricMCP servers
Why teams can trust the workflow

Useful AI for the investigation. Deterministic controls for the risky part.

FixCaptain is designed for production operations, where a plausible answer is not enough and an unreviewed change can make an incident worse.

01

Start with evidence, not a guess

The agent queries only the monitoring, ITSM and operational tools your team has connected. Its root-cause analysis cites the evidence it used and separates facts from hypotheses.

02

Keep humans in control

Every possible change is matched to a policy you set. Begin in observe-only mode, require approval for each action, or explicitly allow a low-risk action to run on its own.

03

Close the loop for real

A successful API response is not treated as a resolved incident. FixCaptain verifies the expected state in the connected system before it closes the loop.

From alert to answer

Designed for the complete incident, not just the first alert.

Bring incidents in from the tools you use. Give the agent only the approved capabilities it needs. Keep a clear, auditable record of what it found, proposed, and changed.

Set up a safe first workflow
  1. 01

    Receive

    A Datadog alert, Jira issue, ServiceNow ticket, or webhook opens an incident.

  2. 02

    Investigate

    The agent gathers permitted telemetry and records each useful result as evidence.

  3. 03

    Decide

    It produces a cited RCA and proposes at most one appropriate remediation.

  4. 04

    Verify

    Policy or a human authorizes the action, then FixCaptain checks the live outcome.

Build confidence before autonomy

Give on-call engineers a faster path from signal to safe action.

Create a workspace, connect one incident source, and choose the controls that match your team's tolerance for automation.